Assistant Restaurant Manager - Wiltshire

Job Description

Benefits:

• No evening working


• 23 days holiday


• 3% Pension scheme contribution from company


• Life Cover


• Sick pay - 60% salary for up to 60 days (after qualifying period)


• Long Service Awards with additional holiday


• Tips & tronc


• Employee Assistance Programme


• Cycle to Work Scheme (salary sacrifice)


• On site gym


• Staff Canteen


• Free onsite parking 


• Summer function & Christmas hampers

This opportunity allows you to join an outstanding restaurant that was established in 2017 and runs alongside the founding company, a family business that has been successfully operating for over a century. We are a family friendly daytime restaurant offering a great selection of breakfast, lunch, and afternoon tea. We offer full table service and strive to give our customers the best experience possible.

We are looking for an experienced Assistant Restaurant Manager, this is a key role within the management team at our restaurant, working closely with the restaurant manager to ensure that the restaurant continues to deliver a warm, welcoming and memorable experience for our guests.

This role is perfect for individuals who have prior experience in leading a team, possess exceptional communication abilities, and are dedicated to providing excellent customer service.

Duties and Responsibilities:

• Assist the Restaurant Manager in overseeing the daily operations, including opening and closing procedures.


• Manage operations with passion, integrity, and knowledge while promoting the culture and values of the company


• Assist with schedules and assign tasks to team members, ensuring proper coverage during peak hours


• Address customer complaints and concerns promptly and professionally


• Provide feedback to team members and assess performance on an ongoing basis


• Create a positive guest experience by delivering a high level of service and ensuring all team members engage guests to understand their needs and exceed expectations


• Assist with the implementation and  enforce health and safety standards for the visitor centre, to meet or exceed standards in food quality, safety, and cleanliness


• Uphold a high level of customer satisfaction by maintaining quality service standards


• Assist the restaurant manager with promotional events and activities

What’s Next?

Simply apply now by emailing your CV to jonathan@catserv.co.uk or call 01225 480239 for more information.